✔ Provide prompt and professional technical support to customers through chat, email, and live product demonstration sessions. ✔ Understand customer requirements, identify their challenges, and recommend suitable solutions. ✔ Engage with prospective and existing clients to understand their needs, demonstrate product features and benefits, and respond to sales-related inquiries. ✔ Maintain accurate records of customer interactions and coordinate with the development team to escalate and resolve critical technical issues when necessary. ✔ Identify potential customers, generate qualified leads, and explore new sales opportunities. ✔ Conduct regular follow-ups with leads, prospects, and existing customers to maintain engagement and encourage conversions. ✔ Convert customer inquiries into paid subscriptions and work toward achieving assigned sales targets. ✔ Build and maintain strong customer relationships while ensuring a positive customer experience and high levels of satisfaction.