Skydo

Job Context: Skydo is urgently hiring a dynamic and personable Client & Vendor Relations Executive for the night shift, requiring an immediate joiner with fluent English communication skills. This role plays a key part in building and maintaining strong client and vendor relationships, facilitating clear communication, and upholding high service efficiency. Responsibilities: Build and maintain robust client and vendor relationships through consistent communication and engagement. Serve as the main point of contact to handle inquiries, resolve issues, and meet stakeholder requirements. Collaborate with internal teams to guarantee prompt and accurate service delivery. Negotiate vendor contracts and agreements to obtain optimal commercial terms. Track and assess vendor performance to ensure adherence to quality standards and contractual agreements. Generate and present progress reports, performance metrics, and improvement recommendations. Identify operational gaps and execute strategies to boost client and vendor satisfaction. Support seamless onboarding and integration for new clients and vendors. Monitor industry trends and market developments to deliver actionable insights to management.