Responsibilities & Context Are you tech-savvy, customer-oriented, and passionate about troubleshooting technical issues and assisting people? ChillyPOS, a modern Point-of-Sale (POS) software solution for restaurants and retail businesses in Bangladesh, is seeking a motivated and service-oriented Technical Support & Operations Executive to strengthen its growing team. Key Responsibilities Install, configure, and maintain POS software and associated devices at client locations. Set up and troubleshoot printers, drivers, and other required hardware and software components. Conduct on-site visits to assist clients with POS installation, system configuration, and operational support. Provide technical assistance and resolve basic hardware, software, and network connectivity issues. Train and guide clients on the effective use of the POS system and its associated devices. Communicate and coordinate with clients to ensure uninterrupted system operations and promptly address reported technical issues. Deliver remote technical support and troubleshooting assistance whenever on-site visits are unnecessary.