Receptionist

Minimum HSC or Bachelor’s degree.

Good communication and interpersonal skills.

Basic computer knowledge (MS Word, Excel, and email).

Ability to handle phone calls and patient inquiries.

Good organizational and time-management skills.

Professional, polite, and friendly attitude.

Ability to maintain patient confidentiality.

Ability to work under pressure and manage multiple tasks.

Willingness to work in shifts, if required.

Previous hospital or reception experience is preferred.

Welcome patients and visitors professionally.

Manage patient appointments and registration.

Answer phone calls and respond to inquiries.

Maintain patient records and registration documents.

Guide patients to the appropriate departments and doctors.

Coordinate with doctors, nurses, and hospital staff.

Handle appointment schedules and waiting lists.

Provide information about hospital services and procedures.

Maintain confidentiality of patient information.

Support daily front desk operations and ensure patient satisfaction.