MIS & Verification Officer

 

Key Responsibilities

MIS Management & Data Entry

• Manage and regularly update the EIS Management Information System (MIS).

• Accurately enter employer, factory, worker, and dependent information into the system.

• Digitize physical case files and maintain organized digital records.

• Generate MIS reports based on stakeholder requirements.

• Schedule and coordinate online EIS-GB, EIS GB Subcommittee, and EC meetings through MIS.

• Ensure data accuracy, integrity, confidentiality, and system security.

Case Verification & Documentation

• Receive paper-based and online claim files from CF, BEPZA, and relevant associations.

• Review claim applications and supporting documents to verify completeness and authenticity.

• Identify missing or inconsistent information and document verification findings.

• Communicate with applicants, factory HR teams, and associations to collect missing documents and clarify discrepancies.

• Maintain organized physical and digital files using approved indexing and tracking procedures.

• Track case progress and ensure status records remain updated throughout the process.

Data Management, Analysis & Reporting

• Maintain Excel databases of received, pending, and approved cases in accordance with approved SOPs.

• Monitor and update workplace accident data in coordination with relevant officers.

• Prepare routine reports, summaries, and basic graphical presentations as required.

• Organize physical and digital case files for easy tracking and retrieval.

• Maintain case registers and file indexes to support efficient document management.

Website, IT & System Support

• Coordinate with JMISS and vendors to support updates to the official EIS website.

• Liaise with vendors to resolve MIS and website-related technical issues.

• Assist staff with system access, hardware and software troubleshooting, MS Teams meetings, and shared-drive management.

• Ensure compliance with IT policies, data security requirements, and password management procedures.

Stakeholder & Beneficiary Support

• Assist factories, associations, and applicants with submitting applications through MIS.

• Respond to inquiries regarding MIS registration, required documentation, and case status.

• Prepare letters for beneficiaries, factories, and other relevant stakeholders.

• Communicate with beneficiaries to collect payment confirmations and complete annual verification procedures.