Head of Sales & Operations

✔ Age: 36 to 45 years

✔ Gender: Male

✔ Strong leadership, team management, and target-achievement capabilities.

✔ Strong understanding of sales planning, sales operations, retail/outlet performance, and business development.

✔ Excellent communication, negotiation, analytical, and decision-making skills.

✔ Strong proficiency in MS Excel, sales reporting, and KPI analysis.

✔ Ability to work effectively under pressure, take ownership, and deliver measurable business results.

✔ Proven experience in leading sales teams and managing monthly and annual sales targets.

✔ Experience in retail, e-commerce, FMCG, consumer goods, lifestyle, or related industries will be preferred.

Ultimate Organic Life Limited, a concern of JK Lifestyle Limited, is seeking an experienced and results-oriented Head of Sales & Operations to lead the company’s overall sales function and drive sustainable revenue growth across retail, e-commerce, digital, corporate, and other relevant sales channels.

Job Responsibilities

✔ Lead and manage the overall Sales & Sales Operations function.

✔ Develop and execute monthly, quarterly, and annual sales plans in line with overall business objectives.

✔ Set sales targets for teams, outlets, and individual sales channels, and regularly monitor performance against targets.

✔ Lead, coach, motivate, and evaluate the sales team to improve productivity and achieve business goals.

✔ Monitor key sales and business KPIs, including sales performance, conversion rate, revenue, order volume, average order value, and channel performance.

✔ Work closely with Retail, Digital Commerce, Marketing, Supply Chain, Finance, and Customer Care teams to ensure smooth and efficient sales operations.

✔ Identify sales gaps and their root causes, develop corrective strategies, and ensure timely implementation.

✔ Prepare sales reports, forecasts, performance analysis, and management dashboards for senior management review.

✔ Drive customer acquisition, retention, channel development, and overall business expansion.

✔ Ensure compliance with company policies, SOPs, sales processes, and reporting requirements.

✔ Conduct regular physical visits to all company outlets, including regional outlets across the country, as required.

✔ Develop regional sales strategies and territory-wise growth plans to support sustainable nationwide business expansion.

✔ Lead post-launch reviews of new business hubs to identify lessons learned, best practices, and scalable models for future expansion.

✔ Establish and standardize New Business Hub Launch SOPs, sales processes, KPIs, and performance benchmarks to ensure consistency across locations.

✔ Perform any other sales, operational, and business-related responsibilities assigned by management.