Sr. Executive/ Assistant Manager - IT
JK Lifestyle Ltd
Manage and maintain the organization’s IT infrastructure, including servers, networks, internet connectivity, and end-user devices.
Ensure the reliability, security, availability, and optimal performance of all IT systems, networks, and business applications.
Install, configure, upgrade, and troubleshoot hardware, software, network devices, and related technologies.
Administer and monitor network environments, including LAN, WAN, Wi-Fi, VPN, routing, and switching systems.
Provide prompt technical support to employees, resolve IT-related issues, and conduct user training sessions when necessary.
Implement and oversee cybersecurity measures, including antivirus solutions, firewalls, endpoint protection, access controls, and data security protocols.
Manage data backup processes, disaster recovery planning, and ensure compliance with organizational security standards.
Support and maintain ERP, HRMS, POS, and other business applications to ensure system efficiency and data integrity.
Coordinate with vendors and internal stakeholders for system implementation, upgrades, maintenance activities, and issue resolution.
Participate in IT projects, technology procurement, budgeting, process automation, and digital transformation initiatives.
Maintain IT policies, procedures, software license compliance, technical documentation, and IT asset records.
Prepare regular IT performance reports and recommend improvements to enhance system reliability and operational efficiency.
Demonstrate the ability to work independently while effectively managing responsibilities in a fast-paced business environment.