Call Center Assistant

Generate and qualify potential leads through digital platforms and marketing campaigns.

Professionally manage both inbound and outbound customer calls.

Identify customers’ requirements, budgets, preferred locations, and property preferences.

Promote real estate projects and provide accurate property-related information.

Follow up with prospective customers through calls, Messenger, and WhatsApp.

Arrange site visits and meetings in coordination with the Sales Team.

Maintain accurate and up-to-date customer and lead databases.

Handle customer queries and complaints professionally and efficiently.

Assist the Sales Team in lead conversion and achieving sales objectives.

Meet assigned monthly and quarterly sales targets.