Rangpur Community Medical College & Hospital (Sister Concern of Rangpur Group)

Rangpur Community Medical College & Hospital, one of the largest and most prestigious healthcare institutions in Bangladesh, is seeking a dedicated and responsible professional for the above-mentioned position. The selected candidate will be responsible for maintaining administrative discipline, monitoring staff activities, ensuring compliance with organizational policies, and supporting the hospital's security and administrative operations. Key Responsibilities ✔ Monitor the entry and exit of all employees and submit regular reports to management. ✔ Maintain and update employee service files and all related administrative records. ✔ Keep accurate records of employee disciplinary actions, warnings, rewards, and recognitions. ✔ Monitor employee performance, discipline, and administrative security-related activities. ✔ Conduct regular and surprise inspections to ensure compliance with hospital policies and operational procedures. ✔ Investigate credible allegations of misconduct, policy violations, or unethical practices in accordance with organizational guidelines. ✔ Collect, verify, and preserve evidence, and prepare investigation reports for disciplinary authorities. ✔ Coordinate with the HR, Administration, and Security departments to maintain workplace discipline and compliance. ✔ Ensure confidentiality of sensitive employee information and investigation records. ✔ Prepare periodic reports on employee discipline, administrative observations, and compliance issues for management. ✔ Perform any other duties assigned by the Supervisor or Top Management.

Handle a high volume of inbound and outbound calls in a professional and courteous manner. Respond to customer inquiries, provide accurate information, and resolve issues promptly and efficiently. Deliver excellent customer service by demonstrating professionalism, empathy, and a strong commitment to customer satisfaction. Maintain detailed and accurate records of customer interactions and perform follow-up communications when required. Work full-time while providing support and assistance to patients and customers. Ensure the highest standard of service is delivered to patients and their attendants. Utilize prior call center experience effectively, with preference given to candidates who have worked in a hospital environment. Manage inbound and outbound patient calls, including scheduling appointments and reminding patients about follow-up visits. Conduct telephone surveys and respond to patients' questions and concerns in a clear and helpful manner. Perform any additional duties assigned by the supervisor or top management.

Rangpur Community Medical College Hospital, a renowned healthcare institution and a sister concern of Rangpur Group, is inviting applications from qualified, experienced, and dedicated professionals for the above position. Key Responsibilities Perform comprehensive patient assessments immediately after admission. Record detailed medical histories, conduct thorough physical examinations, and complete all required clinical documentation within the first 24 hours of patient admission. Arrange and authorize necessary diagnostic investigations as recommended by the primary consultant, including urgent investigations whenever clinically required. Conduct regular ward rounds for surgical patients, evaluate their clinical condition, and ensure treatment plans are implemented according to the consultant's instructions. Complete daily inpatient rounds on schedule and accurately update case sheets, progress notes, medical records, and all required JCI documentation without delay. Administer and supervise prescribed treatments while ensuring the correct dosage, frequency, route of administration, and necessary safety precautions for all medications. Continuously monitor patients' clinical progress, revise treatment plans when appropriate, and respond promptly to medical and surgical emergencies. Prepare discharge summaries in a timely manner and provide patients with clear instructions regarding medications, follow-up care, and discharge recommendations. Supervise, mentor, and provide clinical guidance to Registrars and Resident Doctors in their routine duties to ensure quality patient care and professional development.

Rangpur Group, one of Bangladesh's leading business conglomerates, is seeking a competent, experienced, and proactive professional to join its team for the above position. Key Responsibilities Ensure compliance with the company's administrative policies, procedures, and operational guidelines. Carry out day-to-day administrative responsibilities and provide support for additional tasks as assigned. Monitor employee attendance, leave records, and related administrative processes in accordance with organizational policies. Utilize MS Office applications effectively for documentation, reporting, and other administrative activities. Manage all incoming and outgoing correspondence, including emails, letters, and official communications. Coordinate and schedule meetings, appointments, and inter-departmental discussions to ensure smooth business operations. Communicate professionally in both Bangla and English with internal teams and external stakeholders. Liaise with government and non-government organizations regarding official documentation, approvals, and organizational matters. Maintain confidential records, documents, and files with accuracy while ensuring proper data security. Organize work priorities efficiently to maximize productivity and maintain uninterrupted workflow. Manage executive telephone communications by answering calls, taking accurate messages, and coordinating follow-ups when required. Prepare and maintain staff duty rosters, work schedules, and shift plans. Assist in developing, implementing, and improving administrative policies and operational procedures. Respond to urgent or emergency situations with sound judgment and appropriate action. Perform any additional responsibilities assigned by management that are relevant to the role and organizational objectives.