InComIT Solution Ltd

✔ Coordinate with NTTN providers regarding connectivity, service availability, faults, scheduled maintenance, and technical issues.✔ Monitor NTTN and transmission links for bandwidth utilization, uptime, latency, packet loss, and overall network performance.✔ Coordinate link activation, upgrades, downgrades, migrations, and capacity requirements with NTTN providers.✔ Troubleshoot transmission-related issues and follow up with service providers until complete resolution.✔ Open, monitor, and close provider service tickets while maintaining accurate records and follow-up status.✔ Verify NTTN bandwidth allocations, service details, invoices, and billing information, and report any discrepancies.✔ Coordinate scheduled maintenance activities and ensure timely communication with relevant internal teams.✔ Maintain updated records of NTTN circuits, bandwidth, service IDs, faults, downtime, maintenance activities, and service changes.✔ Prepare regular reports covering transmission performance, bandwidth utilization, downtime, and provider-related issues.✔ Ensure reliable and uninterrupted transmission connectivity through effective coordination and continuous follow-up with NTTN providers.