Eicra Soft Ltd.

We are looking for a creative and skilled AI Video Creator & Editor who can produce engaging Bangla and English educational, promotional, and social media content. The selected candidate will create AI-powered videos covering topics such as technology, software careers, HR, payroll, business automation, and digital marketing. The role involves transforming topic briefs into high-quality video content using AI video-generation tools, voiceovers, motion graphics, captions, and professional video editing techniques. Key Responsibilities ✔ Research relevant video topics and develop clear scripts, concepts, and storyboards. ✔ Generate engaging visuals using AI text-to-video and image-to-video tools. ✔ Create both short-form content (Reels/Shorts) and long-form YouTube videos. ✔ Edit videos professionally using captions, motion graphics, transitions, background music, sound effects, and visual effects. ✔ Create and manage AI-generated voiceovers or coordinate with voiceover artists when required. ✔ Optimize video content for YouTube, Facebook, Instagram, LinkedIn, and TikTok based on platform-specific requirements. ✔ Ensure all videos follow established brand guidelines, visual standards, and communication objectives. ✔ Develop thumbnail concepts, video titles, descriptions, and Call-to-Action (CTA) text when required. ✔ Repurpose long-form videos into short clips, teasers, Reels, Shorts, and social media content. ✔ Experiment with and evaluate new AI video tools, prompting techniques, creative workflows, and emerging video formats. ✔ Collaborate closely with the Marketing and Creative Teams to develop engaging and effective video campaigns. ✔ Manage multiple video projects simultaneously while ensuring quality, creativity, consistency, and timely delivery. ✔ Stay updated with the latest AI video-generation trends, social media content formats, editing techniques, and digital content practices.

Overview: Eicra Soft Limited is seeking a proactive and solution-oriented Technical Support Executive to ensure the smooth operation of IT systems, networks, and devices across the organization. The role focuses on providing timely technical support, resolving hardware, software, and network issues, and maintaining high service standards to support IT-enabled services and managed service (MSP) operations. Ideal candidates are passionate about troubleshooting, enhancing user productivity, and delivering reliable technical assistance. Key Responsibities:  Served as the first point of contact for IT support by resolving technical issues for employees and clients in a timely and professional manner. Installed, configured, and troubleshot desktops, laptops, printers, scanners, and other office IT equipment. Monitored and maintained LAN, Wi-Fi, internet connectivity, and network devices to ensure uninterrupted business operations. Installed, updated, and maintained operating systems, antivirus software, and business applications across the organization. Monitored IT infrastructure to identify and resolve potential issues before they impacted system performance. Coordinated with external vendors for hardware maintenance, repairs, and technical support services. Managed user account setup, system access, and IT support during employee onboarding and offboarding. Maintained technical documentation, identified recurring issues, and contributed to process improvements and self-service resources. Collaborated with senior technical teams to resolve complex incidents and supported additional IT operations as assigned. This role offers an excellent opportunity to build a rewarding career by ensuring the reliability and efficiency of the organization's IT operations. Ideal for individuals who enjoy troubleshooting, maintaining seamless system performance, and making a meaningful impact, the position provides a chance to grow professionally while contributing to the success of a company with a strong reputation for service excellence.