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NIC Migration

Service Officer

Application Deadline: Mar 09, 2026
Summary
Published: Feb 08, 2026 Vacancy: 5 Gender: No Preference
Age: At least 22 years Career Level: Mid Level Experience: 1 Year
Salary: Negotiable Location: Dhaka
Requirements

Education


  • Bachelor/Honors
  • Masters
  • Diploma

Experience


  • 1 Year

Additional Requirements

  • Minimum age requirement: 22 years

  • Demonstrates genuine commitment and enthusiasm in handling assigned cases

  • Strong attention to detail with excellent verbal and written communication skills

  • Proven ability to manage time effectively and meet deadlines

  • Capable of working both collaboratively within a team and independently while managing competing priorities and client expectations

  • Self-motivated, creative, and solution-oriented with a proactive “can-do” mindset

  • Competent in document compilation, consolidation, and accurate data entry using relevant software

  • High proficiency in spoken and written English

  • Practical experience with MS Office applications, including Word, Excel, and PowerPoint

  • Willing to commit to the position for a minimum period of three years

  • Able to provide valid police clearance and health clearance certificates

  • Able to supply satisfactory references, particularly from the most recent reporting or line manager


Responsibilities & Context

  • Deliver accurate, up-to-date advice and guidance to clients on migration and education services in line with current regulations and organizational policies

  • Handle client cases end-to-end, from initial consultations through documentation review, application preparation, and final submission

  • Maintain complete, accurate, and compliant client files, records, and case notes in accordance with regulatory and internal standards

  • Communicate professionally and effectively with clients, education institutions, government authorities, and relevant stakeholders

  • Track application status and proactively follow up on pending documents, deadlines, and client-related issues

  • Uphold high standards of customer service, confidentiality, and ethical practice at all times

  • Achieve assigned performance goals, service benchmarks, and turnaround timelines established by management

  • Identify complex cases, potential risks, or compliance issues and escalate them to senior management when required

  • Support business growth initiatives, including client engagement, referrals, and promotional activities where appropriate

  • Contribute to a collaborative team environment by sharing knowledge, assisting colleagues, and participating in meetings and training programs

  • Comply with company policies, operational procedures, and professional conduct guidelines

  • Manage time efficiently to ensure punctuality, consistent attendance, and timely completion of assigned duties

  • Assist with process enhancements and provide constructive feedback to improve service quality and operational effectiveness

  • Carry out additional duties or responsibilities as reasonably assigned by management to support business objectives


Compensation & Other Benefits
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Other Benefits


  • Two festival bonuses per year

  • Annual salary review

  • Full-time employment with a reputable professional migration firm

  • Attractive and competitive compensation package based on experience

  • Structured training under the guidance of an Immigration Law Consultant to support long-term career growth

  • Employee-friendly benefits, including sick leave

  • Modern, well-equipped office environment conducive to productive work


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Freshers are welcome and will be considered for this role.

Company Information
Company Name: NIC Migration

Address: Level 1, 6 Shaheed Tajuddin Ahmed Avenue, Moghbazar, Dhaka – 1217, Bangladesh


Business Type : Airline/ Travel/ Tourism

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