Educational Qualifications
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A bachelor’s degree in Criminal Justice, Hospitality Management, or a relevant discipline is preferred.
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Professional certifications such as CPP (Certified Protection Professional) or equivalent credentials will be considered an added advantage.
Experience
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A total of 8–9 years of relevant work experience is required.
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Prior experience in the hotel or hospitality industry is essential.
Required Skills and Competencies
Professional Experience
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At least 8–9 years of progressive experience in security management, preferably in hospitality or luxury hotel environments.
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Proven track record of leading security teams and establishing effective training, supervision, and performance evaluation processes.
Leadership and Communication
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Strong leadership skills with sound decision-making ability and the capacity to remain composed and effective in high-pressure situations.
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Excellent verbal and interpersonal communication skills, enabling professional interaction with guests, colleagues, and external agencies.
Technical Knowledge
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In-depth understanding of modern security systems, including CCTV, access control, and alarm systems, as well as emergency response protocols.
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Basic working knowledge of MS Office applications and familiarity with security management or reporting software.
Analytical and Problem-Solving Skills
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Strong analytical capability with the ability to assess risks, propose practical solutions, and implement preventive strategies.
Work Schedule and Physical Requirements
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Willingness and ability to work rotating shifts, including nights, weekends, and public holidays, to support round-the-clock security operations.
Preferred Attributes
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SC-level security clearance or the eligibility to obtain such clearance.
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Experience working in diverse, multicultural environments with sensitivity to varying guest expectations and needs.
