Sales Executive

• Bachelor’s or Master’s degree in Business, Marketing, Hospitality, or a related field.

• 2–4 years of proven experience in sales, client relationship management, or business development, preferably within the hospitality industry.

• Strong sales orientation with excellent negotiation and persuasion abilities.

• Proficient in both written and spoken English and Bangla.

• Familiarity with hotel reservation systems and OTA platforms is a plus.

• Self-motivated, target-focused, and able to perform effectively under pressure.

Sales Strategy & Execution

• Develop and implement sales strategies to meet monthly and annual revenue targets.

• Promote the resort’s services, amenities, and packages to both potential and existing clients.

• Identify opportunities for cross-selling and upselling to maximize revenue.

• Acquire new clients, including corporate accounts, individuals, travel agents, and group bookings, through proactive outreach and cold calls.

Reservations Support

• Handle booking inquiries via phone, email, and online platforms.

• Confirm reservations, update booking systems, and coordinate with the Front Office to ensure smooth guest check-ins.

• Monitor cancellations and maintain booking accuracy.

Client Relationship Management

• Build and nurture long-term relationships with corporate and individual clients.

• Address client queries and concerns promptly to ensure satisfaction.

• Conduct regular follow-ups with leads, repeat clients, and referral sources.

Market Analysis & Business Development

• Research market trends, competitor pricing, and identify new business opportunities.

• Collaborate with the marketing team to create targeted promotional campaigns.

• Represent the resort at networking events, exhibitions, seminars, and corporate meetings to boost visibility and expand the client base.

Team Collaboration & Reporting

• Work closely with operations and reservations teams to ensure seamless service for confirmed bookings.

• Prepare sales forecasts, performance reports, and pipeline updates for senior management.

• Share insights and recommendations to optimize sales strategies and client engagement.