Sales Executive

✔ Age: 20 to 30 years

✔ Freshers are encouraged to apply; candidates with relevant sales experience are also welcome

✔ Minimum 1 year of proven sales experience, particularly in achieving sales targets, generating leads, and building strong client relationships

✔ Excellent organizational and time-management skills with the ability to manage multiple tasks and priorities effectively

✔ Strong attention to detail and commitment to maintaining accuracy in customer handling, quotations, bookings, and sales records

✔ Excellent written and verbal communication skills with the ability to build positive relationships with clients and colleagues

✔ Genuine passion for travel and tourism with a strong interest in helping customers plan memorable travel experiences

✔ Strong customer service mindset with the ability to understand customer needs and recommend suitable travel solutions

✔ Ability to work effectively both independently and as part of a team

✔ Proactive, self-motivated, target-oriented, and willing to take responsibility for achieving sales and customer service goals

✔ Understand customers’ travel requirements, preferences, and budgets and recommend suitable travel packages, tours, and related services

✔ Prepare accurate and competitive travel quotations based on customer needs and package requirements

✔ Follow up with prospective customers through phone calls, messages, and other communication channels to convert leads into confirmed bookings

✔ Manage the complete travel sales process, from initial customer inquiry and quotation to negotiation, booking confirmation, and sales closure

✔ Build and maintain strong, long-term relationships with existing and prospective clients to ensure customer satisfaction and encourage repeat business

✔ Achieve assigned monthly and annual sales targets and contribute to overall business growth

✔ Coordinate closely with Operations and Reservation Teams to ensure timely and smooth delivery of travel and tourism services

✔ Handle customer inquiries, complaints, booking-related issues, and post-sales support in a professional and customer-focused manner

✔ Maintain accurate records of sales activities, customer information, quotations, bookings, payments, and follow-up status

✔ Monitor customer feedback and provide relevant information to management to improve service quality and customer experience

✔ Ensure timely communication with customers regarding booking status, payment updates, travel arrangements, and service details

✔ Perform other sales, customer service, and travel-related responsibilities assigned by management

Duty Time

✔ 3:00 PM – 10:00 PM