Receptionist and Front Desk Officer

 

 

• 1–2 years of relevant experience is preferred; fresh graduates with excellent communication skills are also encouraged to apply.

• Strong communication and interpersonal abilities.

• Smart, well-presented, courteous, and approachable personality.

• Proficiency in both Bangla and English.

• Basic computer skills, including MS Word, Excel, and email applications.

• Good telephone etiquette and customer service capabilities.

• Ability to handle multiple responsibilities efficiently.

• Excellent organizational skills, punctuality, and professional discipline.

 

Union Insurance PLC is seeking applications from competent, smart, energetic, and customer-focused individuals for the position of Receptionist and Front Desk Officer.

Job Responsibilities

• Welcome visitors, clients, policyholders, and guests with professionalism and courtesy.

• Operate the reception desk and ensure a positive first impression of the organization.

• Handle incoming calls, address general inquiries, and direct calls to the appropriate departments.

• Maintain accurate visitor registers and relevant entry records.

• Receive, document, and distribute incoming correspondence, documents, and courier deliveries to the respective departments.

• Provide basic information about insurance products and services and guide customers to the relevant departments.

• Manage visitor appointments and coordinate meeting schedules.

• Ensure the reception area remains clean, orderly, and professionally maintained.

• Support the Administration Department with regular administrative and clerical tasks.

• Safeguard confidential company information and customer records.

• Carry out additional responsibilities as assigned by Management.