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Talent Pro

Paid Internship – Call Center Agent

Application Deadline: May 29, 2026
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Summary
Published: May 17, 2026 Vacancy: Not Specified Gender: No Preference
Age: At least 25 years Career Level: Intern Experience: Fresh
Salary: Tk. 10000 (Monthly) Location: Dhaka, Banani
Requirements

Education


  • Bachelor/Honors, Bachelor of Arts (BA)

Experience


  • Fresh

Additional Requirements

  • Age requirement: At least 25 years
  • Strong communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive customer information responsibly
  • Positive attitude with strong team collaboration and customer service mindset
  • Ability to contribute to a productive and supportive work environment
  • Capable of handling assigned responsibilities professionally and efficiently
  • Willingness to learn and adapt to company processes and customer support systems
  • Ability to perform additional duties assigned by management as required
  • Good problem-solving ability and professionalism in customer interactions

Skills



Responsibilities & Context

We are looking for energetic and customer-focused candidates for the position of Paid Internship – Call Center Agent. The ideal candidate should possess strong communication skills, customer handling ability, and a positive attitude to provide professional support and ensure excellent customer service experiences.

🔹 Key Responsibilities

  • Handle inbound and outbound customer calls professionally and courteously
  • Respond to customer inquiries, complaints, and service requests promptly and accurately
  • Provide detailed information regarding:
    • Products
    • Services
    • Company policies
    • Customer procedures
  • Maintain accurate records of customer interactions in the CRM system
  • Follow approved communication scripts, guidelines, and Standard Operating Procedures (SOPs)
  • Escalate complex customer issues to supervisors or relevant departments when necessary
  • Achieve daily, weekly, and monthly performance targets including:
    • Call handling volume
    • Response time
    • Customer satisfaction metrics
  • Participate in training sessions to improve:
    • Product knowledge
    • Communication skills
    • Customer service performance
  • Maintain professionalism, confidentiality, and service quality standards during all customer interactions
  • Support team operations and contribute to a positive customer experience


Compensation & Other Benefits
  • Mobile bill
  • Weekly 2 holidays
  • Salary Review: Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 2

Other Benefits


Provided according to company policy.


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Banani

Apply Now
Company Information
Company Name: Talent Pro

Address: 109 Masjid Road, Old DOHS, Banani, Dhaka – 1206, Bangladesh.


Business Type : Information Technology (IT)

Website Link : talentpro.global
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