Prepare, submit, and oversee IGM (Import General Manifest) processing in ASYCUDA World in accordance with prescribed customs deadlines

Issue Delivery Orders (DO) to importers upon verification of charges and receipt of required approvals

Coordinate day-to-day operations with Customs, C&F agents, port authorities, ICDs, and shipping lines

Liaise with overseas agents, principals, and local clients to provide timely shipment updates and correspondence

Manage import-related documentation, including B/L, invoices, packing lists, arrival notices, and amendment requests

Track vessel arrival schedules, container discharge progress, and delivery timelines

Follow up with Customs on manifest corrections, amendments, or queries as necessary

Maintain accurate and organized records of operational files, DO registers, and shipment documentation

Support the billing team by supplying precise operational information for invoicing purposes

Ensure full compliance with Bangladesh Customs regulations, port rules, and internal SOPs

Assist management with daily operational reporting and shipment monitoring