MEAL Manager

Professional Experience

• Minimum 8–10 years of relevant experience in MEAL (Monitoring, Evaluation, Accountability & Learning).
• At least 4–5 years in a senior MEAL leadership role.
• Experience managing MEAL systems for large-scale, multi-location donor-funded projects.
• Experience working with multi-donor funding mechanisms, including:
  • UN agencies
  • International donors
  • Government of Bangladesh-funded projects
• Experience in child protection, Rohingya response, GBV, or community-based programming will be considered an advantage.

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Skills & Competencies

• Strong knowledge of:
  • MEAL systems and frameworks
  • Results-Based Management (RBM)
  • Indicators and indicator tracking
  • Data Quality Assurance (DQA)
  • Donor reporting standards
• Proficiency in:
  • KoboToolbox / ODK
  • Microsoft Excel (advanced)
  • Power BI / Tableau
  • Database management systems
• Strong skills in:
  • Data analysis and reporting
  • Coordination and stakeholder management
  • Mentoring and team leadership
  • Documentation and knowledge management
• Strong understanding of:
  • Safeguarding
  • Accountability systems
  • Confidentiality and ethical data management
• Ability to:
  • Work under pressure
  • Manage multiple deadlines
  • Maintain high accuracy in reporting

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Language Requirements

• Fluency in Bangla and English is required.
• Knowledge of Chittagonian, Rohingya dialect, or other local languages is an advantage.

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Safeguarding & Ethical Compliance

This position involves working with vulnerable children and sensitive child protection data. The selected candidate must strictly comply with Human Relief Foundation safeguarding, confidentiality, data protection, and PSEA/SEA-SH policies. Any violation of ethical or safeguarding standards may result in disciplinary action, including termination.

Human Relief Foundation (HRF), Bangladesh is preparing for an anticipated donor-funded Community-Based Child Protection Project focused on strengthening and reactivating Community-Based Child Protection Committees (CBCPCs) across Rohingya camps and selected high-risk districts in Bangladesh.

The project aims to support government-led child protection systems through community coordination, volunteer mobilization, safeguarding compliance, referral systems, monitoring, documentation, and evidence-based reporting.

The organization is seeking a MEAL Manager based primarily in Dhaka with extensive field travel responsibilities.

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Purpose of the Position

The MEAL Manager will lead the Monitoring, Evaluation, Accountability, and Learning (MEAL) system for the project to ensure accurate tracking, verification, analysis, documentation, and reporting of project results.

The role will work closely with the MIS Manager and technical teams to maintain reliable databases, dashboards, and evidence systems for quarterly reporting and donor compliance.

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Key Responsibilities

MEAL System Leadership

The MEAL Manager will design and manage the overall MEAL framework, including indicators, monitoring plans, reporting systems, and verification processes. The role includes developing tools for CBCPC mapping, volunteer tracking, referral monitoring, safeguarding, and community engagement while ensuring alignment with donor requirements, safeguarding standards, and project SOPs.

Monitoring & Results Measurement

The position will track key indicators related to CBCPC functionality, community engagement, referrals, safeguarding, and capacity building. It includes developing indicator reference sheets, ensuring consistent data collection, verifying field evidence, analyzing progress, and recommending corrective actions.

Data Quality Assurance (DQA)

The MEAL Manager will conduct routine data quality checks, field verification, and consistency reviews to ensure accuracy and reliability. The role also leads quarterly validation processes and coordinates with MIS teams on database management and dashboard development.

CBCPC Functionality Monitoring

The role includes monitoring CBCPC performance, including membership structure, meeting frequency, referral systems, documentation quality, and community participation. Both quantitative and qualitative assessments will be used to measure progress and sustainability.

Reporting & Documentation

The position is responsible for preparing and validating monthly, quarterly, and donor reports. It ensures reporting includes achievements, challenges, lessons learned, and corrective actions, and supports evidence-based reporting for donor deliverables.

Accountability & Feedback Mechanisms

The MEAL Manager will integrate community feedback, complaints, and safeguarding concerns into MEAL systems while ensuring confidentiality and ethical data handling. The role also supports corrective action tracking and adaptive programming.

Learning & Adaptive Management

The position facilitates learning reviews, documents best practices, and produces learning briefs and evidence summaries to improve project implementation and sustainability.

Field Monitoring & Team Support

The role involves regular field visits, mentoring MEAL and field teams, and supporting proper use of digital tools such as Kobo/ODK for data collection and reporting.

MIS & Data Protection

The MEAL Manager ensures secure data systems, supports dashboard development, and guarantees compliance with data protection and safeguarding standards for sensitive information.

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Key Deliverables

• MEAL framework and indicator tracking plan
• Data collection and reporting tools
• CBCPC functionality assessment tools
• Data quality assurance and validation protocols
• Monthly dashboards and monitoring reports
• Quarterly verified progress reports
• Data quality audit and field monitoring reports
• Learning briefs and corrective action trackers
• Final MEAL contribution to project completion report