Internal Monitoring Officer (Field-Based Job)

- Age: 25–40 years.

LEEDO is a non-governmental development organization dedicated to the protection, education, healthcare, rehabilitation, and holistic development of street-connected and disadvantaged children.

Job Purpose

The position is responsible for monitoring project activities, service delivery quality, implementation progress, and overall outcomes across various organizational initiatives. Key responsibilities include verifying data accuracy, identifying underlying problems, and ensuring timely follow-up on corrective measures to strengthen project quality, transparency, and accountability.

Key Responsibilities

• Conduct routine field visits to monitor the activities of School Under the Sky (SUS), Shelter, Peace Home, Inclusive School, Vocational Training, and other organizational projects, ensuring transparency and accountability.

• Evaluate project implementation progress against approved work plans, targets, service quality benchmarks, and established performance indicators.

• Verify field-level information, attendance registers, activity records, and reports to ensure data accuracy, consistency, and reliability.

• Collect and analyze information within the Monitoring, Evaluation, Accountability, and Learning (MEAL) framework, assess project outcomes, and provide evidence-based recommendations for improvement.

• Monitor Rescue, Referral, Reintegration, and Follow-up activities to evaluate children's protection, access to essential services, and progress toward successful reintegration.

• Conduct Root Cause Analysis (RCA) to identify underlying issues, implementation gaps, and inconsistencies, and recommend practical corrective measures.

• Work closely with relevant officers and project staff to monitor and follow up on the execution of agreed corrective actions.

• Prepare and submit weekly and monthly monitoring reports to the Executive Director, highlighting project progress, challenges, identified root causes, actions taken, and recommendations.

• Cross-verify monthly data, attendance registers, activity reports, and statistical information submitted by In-charges and Program Coordinators, identify discrepancies, and ensure necessary corrections are made.

• Develop, maintain, and regularly update a Problem-Solving Action Tracker, recording identified issues, responsible personnel, agreed solutions, implementation deadlines, and progress status.

• Review feedback and perspectives shared by children, beneficiaries, and relevant staff to identify opportunities for improving service delivery and program effectiveness.

• Monitor market surveys, market price assessments, procurement activities, supply quality, and the accuracy and consistency of supporting documentation.

• Ensure compliance with organizational Child Protection, Safeguarding, Code of Conduct, and data confidentiality policies.

• Follow up on concerns highlighted in previous monitoring reports to verify the completion of corrective actions and escalate unresolved or critical issues to the appropriate authorities.

Educational Qualifications and Experience

• A Bachelor's degree from a recognized university in Development Studies, Social Sciences, Statistics, Economics, Public Health, Social Work, or a relevant academic discipline. Candidates holding a Master's degree will receive preference.

• 3–5 years of relevant experience in MEAL, Monitoring, Research, Data Analysis, or Field Monitoring within an NGO or development organization will be preferred.

• Strong proficiency in Microsoft Excel, data analysis, report preparation, Root Cause Analysis, and problem-solving.

• Familiarity with MEAL frameworks, Data Quality Assessment (DQA), and performance measurement indicators will be considered an added advantage.

• Demonstrated integrity, impartiality, effective communication, and teamwork abilities, along with a willingness to undertake regular field visits.

Safeguarding and Child Protection

LEEDO maintains a Zero Tolerance policy toward all forms of child abuse, exploitation, and misconduct. The selected candidate must strictly adhere to the organization's Child Protection Policy, Safeguarding Policy, Code of Conduct, and policies and guidelines related to Protection from Sexual Exploitation, Abuse, and Harassment (PSEAH).

Protecting children's safety, dignity, and rights, while maintaining the confidentiality of their personal information, is a mandatory responsibility.

Anti-Terrorism Policy

LEEDO strictly prohibits and maintains a Zero Tolerance policy against terrorism, terrorist financing, and any activities associated with them. The organization is committed to complying with all applicable laws, regulations, and internal policies to prevent terrorism and terrorist financing.