Education

• Bachelor/Honors, Bachelor of Business Administration (BBA), Finance
• Masters, Master of Business Administration (MBA), Finance

Experience

• 10 Year

Additional Requirements

Skills

• Credit Recovery
• Investment analysis & Portfolio management
• Compliance

If you believe your performance and dedication can exceed expectations, LankaBangla Finance PLC. warmly invites you to join its dynamic team. This role offers an opportunity to advance your career within one of Bangladesh’s leading customer-centric financial institutions and contribute to meaningful impact in the financial sector.

Position Level

• Senior Manager to First Assistant Vice President (FAVP)

Job Location

• Head Office

About the Company

LankaBangla Finance PLC. is one of Bangladesh’s leading financial institutions, known for its strong governance, prudent risk management practices, and commitment to sustainable growth. The organization focuses on delivering customer-centric financial solutions while maintaining high standards of operational excellence and regulatory compliance.

As part of its strategic focus on strengthening asset quality and portfolio resilience, the institution is seeking a highly experienced professional to lead its Credit Card Collection & Recovery function.

Key Responsibilities

Portfolio Monitoring & Control

• Monitor delinquency trends across all portfolio buckets, including X/0–30 DPD, 31–89 DPD, 90+ DPD, as well as written-off and BL portfolios.

• Design and implement early warning systems to identify high-risk accounts and prevent portfolio deterioration.

• Analyze roll rates, vintage performance, and charge-off trends to support proactive decision-making.

Collections Strategy & Execution

• Develop and execute end-to-end collection and recovery strategies, including tele-collections, field collections, and specialized recovery operations.

• Lead Unit Managers and the full Collections & Recovery team to ensure productivity, efficiency, and ethical practices.

• Optimize allocation strategies, segmentation models, and recovery treatment approaches to maximize recovery performance.

Legal Recovery & External Liaison

• Coordinate with internal legal teams and external law firms/collection agencies for case filing, follow-up, settlement, and recovery activities.

• Monitor legal recovery performance and ensure timely resolution of outstanding cases.

Compliance, Governance & Customer Protection

• Ensure full compliance with Bangladesh Bank regulations, CIB reporting requirements, and fair debt collection practices.

• Maintain strict standards of data privacy, customer protection, and ethical collection practices.

• Support internal and regulatory audits with accurate documentation and reporting.

MIS, Analytics & Reporting

• Prepare and present daily, weekly, and monthly MIS reports on delinquency movement, recovery performance, efficiency ratios, and portfolio health.

• Provide actionable insights and recommendations to senior management for strategic decision-making.

Leadership & People Management

• Build, lead, and mentor a high-performing collections team aligned with organizational values.

• Set KPIs, monitor performance, conduct regular reviews, and drive continuous skill development.

• Foster a culture of accountability, discipline, and results-oriented performance.

• Salary Review: Half Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 1

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka