Compassion International Bangladesh
NGO/Development
Front Desk Personnel
Application Deadline : 2 Nov 2026
Education
- Bachelor/Honors
Experience
- 2-5 Year
Skills
- Visitor Management
- Administrative Support
- Information Desk
- Front Desk
- Customer Support
Additional Requirements
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Experience: 1–3 years in front desk operations, customer service, or administrative roles. Experience in a Cambridge curriculum or international English-medium school is preferred.
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Language Skills: Excellent spoken and written English, with fluency in Bengali.
Skills & Competencies
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Communication & Interpersonal Skills: Friendly, professional, and patient when interacting with parents, students, and colleagues.
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Organizational Ability: Capable of prioritizing tasks, managing busy reception hours, and working calmly under pressure.
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Technical Proficiency: Skilled in Microsoft Office (Word, Excel, Outlook) and Google Workspace (Drive, Docs, Sheets), with the ability to adapt to School Management System (SMS) software.
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Confidentiality & Integrity: Maintains discretion when handling student records, family information, and internal school communications.
Responsibilities & Context
Compass International School is looking for a courteous, well-spoken, and professional Female Front Desk Personnel for its Banani Branch. As the first point of contact for parents, students, visitors, and faculty, the selected candidate will help maintain the school’s professional image while ensuring smooth reception and communication services.
The role involves welcoming visitors, handling calls and inquiries, supporting admissions and administrative activities, coordinating campus communications, and assisting with student safety and welfare procedures.
Key Responsibilities
Visitor Management & Reception
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Welcome parents, prospective students, guests, and faculty members professionally.
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Keep the reception area clean, organized, and presentable.
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Maintain visitor records, issue entry passes, and follow campus security and child safeguarding procedures.
Communication & Information Support
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Answer incoming calls, direct inquiries to the appropriate departments, and record messages accurately.
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Respond to questions about admissions, fees, school schedules, and general information through phone, email, and in-person communication.
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Ensure timely communication of important messages between parents, teachers, and school administration.
Administrative Assistance
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Support the Admissions Team with intake forms, campus tour scheduling, and entry assessment coordination.
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Handle courier deliveries, outgoing packages, and document distribution.
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Maintain records of late arrivals, early departures, and attendance-related notices from parents.
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Assist school leadership with typing, preparing notices, photocopying, scanning, and other basic secretarial tasks.
Student Safety & Welfare
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Coordinate with security personnel to verify visitors before allowing access to campus facilities.
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Assist students who are lost, coordinate the return of forgotten belongings, and maintain the Lost & Found register.
Compensation & Other Benefits
Other Benefits
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Salary: Negotiable based on qualifications, experience, and industry standards.
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Benefits: As per the policies of Compass International School.
Workplace
from office
Employment Status
Full Time/Permanent
Job Location
Dhaka, Banani
Job Shift
Day Shift
Company Information
NGO/Development
Address:
House-53, Road-10, Block-E, Banani, Dhaka 1213, Bangladesh
Website:
https://compassionbd.orgসতর্কীকরণ-বিজ্ঞপ্তি
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