Front Desk Executive (HRC-Female)

Excellent verbal communication and interpersonal abilities.

Professional appearance, pleasant personality, and proper workplace etiquette.

Strong proficiency in both Bangla and English.

Good command of MS Office applications.

Customer-focused mindset with a commitment to providing quality service.

Ability to manage multiple responsibilities efficiently and perform well under pressure.

Demonstrates punctuality, discipline, courtesy, and a professional appearance.

Willingness to work in a structured and professional banking environment.

Welcome and greet visitors, clients, and guests in a professional and courteous manner upon arrival at the Bank.

Handle incoming telephone calls and transfer them to the appropriate departments or personnel.

Provide accurate information and necessary support to customers and visitors.

Keep the reception area organized and maintain visitor logs, records, and relevant registers.

Coordinate with relevant departments to arrange visitor appointments and meetings.

Manage incoming and outgoing mail, courier services, letters, and official documents.

Assist customers and visitors by providing basic information about the Bank’s products, services, and office locations.

Maintain a professional, welcoming, and customer-focused atmosphere at the reception desk.

Protect the confidentiality of customer information and organizational records.

Perform routine administrative tasks and provide front-desk support as required by the supervisor.

Coordinate with security and administration teams to ensure proper visitor access and compliance with office entry procedures.

Carry out any additional responsibilities assigned by the Management or Supervisor.