Requirements
Additional Requirements
- Age: 20 to 30 years
- Gender: Only Female candidates are eligible to apply
- Prior experience in Front Desk, Reception, Customer Service, or related roles will be given preference
- Strong interpersonal and communication skills with the ability to interact confidently and professionally with clients, visitors, and stakeholders
- Ability to explain company services, facilities, and related information clearly and effectively
- Professional appearance, well-groomed personality, and presentable attire
- Excellent verbal and written communication skills in a professional environment
- Positive attitude, politeness, punctuality, and a strong customer-focused mindset
- Basic computer proficiency, including:
- Data entry
- Record keeping
- MS Office applications
- Office management software
- Strong organizational and multitasking abilities with attention to detail
- Ability to maintain confidentiality and handle sensitive information responsibly
- Capable of working under pressure while maintaining professionalism and service quality
đš Preferred Candidate Profile
- Friendly, confident, and service-oriented personality
- Strong problem-solving and customer-handling skills
- Ability to manage multiple visitors, calls, and administrative tasks simultaneously
- Excellent coordination and teamwork capability
- Professional approach toward workplace ethics and corporate standards
Responsibilities & Context
We are seeking a professional, customer-focused, and organized Front Desk Executive / Receptionist to manage front office operations, visitor relations, communication, and administrative support activities. The ideal candidate should possess excellent communication skills, a pleasant personality, and the ability to provide outstanding customer service while ensuring smooth daily office operations.
đš Key Responsibilities
đš Front Desk & Guest Management
- Serve as the first point of contact for guests, visitors, clients, and stakeholders by providing a warm and professional welcome
- Handle guest check-in and check-out procedures efficiently to ensure a positive experience
- Maintain a professional, friendly, and customer-oriented front office environment
đš Call Handling & Communication
- Manage incoming phone calls by answering, screening, and directing calls appropriately
- Take accurate messages and ensure timely communication with relevant personnel
- Handle internal and external correspondence professionally and efficiently
đš Appointment & Schedule Management
- Coordinate and schedule appointments, meetings, and visitor arrangements for management and staff
- Maintain organized calendars and appointment records
- Ensure proper follow-up on scheduled meetings and guest visits
đš Customer Service & Information Support
- Provide accurate information regarding company services, facilities, and general inquiries
- Address guest concerns and resolve issues professionally and promptly
- Deliver excellent customer service and maintain positive stakeholder relationships
đš Administrative Support
- Provide administrative assistance including:
- Filing and record management
- Photocopying and document handling
- Office correspondence
- Maintaining office supplies inventory
- Maintain accurate visitor logs, appointment schedules, and related records
đš Coordination & Office Operations
- Coordinate with various departments to ensure smooth daily operations and service delivery
- Support internal communication and administrative workflow management
- Assist with onboarding and training activities for newly recruited front desk staff when required
đš Security, Compliance & Professional Standards
- Monitor the reception and front entrance area to maintain safety and security standards
- Ensure confidentiality of company information and visitor records
- Follow company policies, workplace ethics, and professional conduct standards at all times
- Maintain a clean, organized, and presentable reception area
đš Required Competencies
- Excellent verbal and written communication skills
- Strong customer service and interpersonal abilities
- Professional appearance and positive attitude
- Good organizational and multitasking capability
- Proficiency in computer applications and office management software
- Ability to work efficiently under pressure while maintaining professionalism
Compensation & Other Benefits
- Mobile bill
- Performance bonus
-
Salary Review: Half Yearly
-
Lunch Facilities: Partially subsidize
-
Festival Bonus: 1
Work Place
Work from Office
Employment Status
Type:
Full Time/Permanent
