Female Customer Support & Lead Management Executive (USA Real Estate)⭐ Featured Job

✔ Age: 20–35 years.

✔ Gender: Female only.

Requirements & Qualifications

English Proficiency

✔ Minimum IELTS overall score of 6.5; candidates with a score of 7.0 or higher will be strongly preferred.

✔ Native-level US English fluency or near-native speaking proficiency will be given high priority.

Experience

✔ Previous experience in US real estate client handling, live chat support, or call center operations will be considered a strong advantage.

Skills & Competencies

✔ Excellent verbal and written communication skills in English.

✔ Strong interpersonal skills and the ability to build positive relationships with clients.

✔ Fast and accurate typing skills.

✔ Basic knowledge of CRM systems and lead management processes.

Technical Skills

✔ Comfortable using website live chat software, Google Workspace, and other communication tools.

✔ Ability to adapt quickly to new software and digital platforms.

We are looking for a highly articulate, proactive, and energetic Female Executive to join our team and manage digital marketing support, live website chat, lead management, and customer service for a USA-based real estate platform.

The ideal candidate should have excellent English communication skills, a passion for customer engagement, and the ability to manage leads effectively while delivering a positive customer experience.

Job Details

✔ Job Type: Full-time / Part-time / Remote

✔ Working Hours: Flexible / US Shift

Key Responsibilities

✔ Live Chat & Customer Support: Respond promptly, professionally, and accurately to inquiries from prospective buyers, sellers, and website visitors through live chat and email.

✔ Lead Management: Manage incoming real estate leads, conduct timely follow-ups, qualify potential clients, and schedule appointments or calls for the sales team.

✔ Marketing Assistance: Support digital marketing activities, manage inquiries generated through social media campaigns, and maintain positive client relationships.

✔ Database Maintenance: Update and maintain customer records, lead details, and lead statuses using CRM software.

✔ Ensure effective communication with prospective clients and provide a smooth, professional customer experience throughout the engagement process.