Executive (IT Support)

✔ Age: 22 to 35 years.

✔ Only Male candidates are eligible to apply.

✔ 1–3 years of experience in IT Support, Helpdesk, or System Administration will be preferred.

✔ Strong knowledge of Windows Operating Systems and Microsoft 365 administration and support.

✔ Hands-on experience in LAN, Wi-Fi, and basic network troubleshooting.

✔ Experience in user account creation, access management, and password administration.

✔ Ability to install, configure, and troubleshoot desktops, laptops, printers, and other IT peripherals.

✔ Basic knowledge of network devices, internet connectivity, antivirus management, and system maintenance.

✔ Good analytical, troubleshooting, and problem-solving skills.

✔ Strong communication, interpersonal, and customer service skills.

✔ Ability to work independently, manage multiple tasks, and maintain confidentiality.

We are looking for a proactive and customer-focused IT Support Executive to provide first-level technical support and ensure the smooth operation of the company's IT infrastructure.

Key Responsibilities

✔ Provide first-level technical support for hardware, software, network, and system-related issues.

✔ Install, configure, and maintain desktops, laptops, printers, scanners, and other IT equipment.

✔ Troubleshoot and resolve hardware, software, email, and internet connectivity issues.

✔ Create, manage, and maintain user accounts, passwords, and system access permissions.

✔ Install, update, and maintain operating systems, Microsoft Office, Google Workspace, and other business applications.

✔ Monitor and maintain LAN, Wi-Fi, routers, switches, and other network devices to ensure uninterrupted connectivity.

✔ Perform routine system maintenance, software updates, antivirus management, and health checks.

✔ Maintain IT asset inventory, equipment records, and software license documentation.

✔ Coordinate with external vendors for hardware repairs, warranty services, and IT equipment procurement.

✔ Implement data backup procedures and follow IT security best practices to ensure data protection.

✔ Provide technical assistance to employees for business applications and day-to-day IT-related issues.

✔ Maintain proper documentation of IT support requests, issue resolutions, and system configurations.

✔ Assist in the installation and maintenance of CCTV systems, biometric attendance devices, and office IT infrastructure when required.

✔ Provide technical support during meetings, presentations, and company events.

✔ Perform any other IT-related duties assigned by the Reporting Manager or Management.