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multibrand WORKSHOP ltd.

Others Industries

Executive (Customer Relationship Management)

multibrand WORKSHOP ltd.

Application Deadline : 30 Sept 2026

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Vacancy:N/A
Age:At least 25 Years
Location:Dhaka, Tejgaon
Salary:Competitive
Experience:2 Year
Gender:Male
Job Type:Full Time/Permanent
Industry:Others Industries
Published:6 Sept 2026

Education

  • Bachelor/Honors

Experience

  • 2 Year

Skills

  • Customer Relationship
  • • Microsoft Office
  • Motorcycle driving
  • Credit Control And Recovery
  • Client Service
  • Marketing

Additional Requirements

  • Age At least 25 years
  • Only Male
  • 100% Field/Marketing oriented work experienced.

  • The Candidates have experience in Motor Cycle driving & will have legal License for Customer Relationship Management.

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, and Access).

  • Good verbal communication skills in Bangla and English.

  • Management and leadership skills.

  • Multi-tasking and time-management skills, with the ability to prioritize tasks.

  • Excellent analytical and problem-solving skills.

  • Friendly working environment under a group of Company.

  • Interpersonal and oral communication skills.

  • Candidate must be Smart, hardworking and career oriented.

  • Strong organization skills with a problem-solving attitude.

  • Self-Motivated & Positive attitude.

  • Customer complain handling capacity.

  • Organized & Discipline.

Responsibilities & Context

  • Handle customers professionally and provide helpful, service-oriented support.
  • Assist customers with workshop procedures, inquiries, and related requirements.
  • Build and maintain strong customer relationships to ensure customer satisfaction.
  • Maintain accurate records of customer inquiries, complaints, comments, and service details.
  • Monitor outstanding accounts and follow up with clients for payment recovery.
  • Develop appropriate action plans for collecting overdue payments.
  • Contact customers and regularly update account information and databases.
  • Handle customer concerns, questions, and complaints effectively.
  • Negotiate payment deadlines and suitable repayment arrangements.
  • Build customer trust through professional and respectful communication.
  • Identify process gaps and recommend practical solutions for system improvement.

Compensation & Other Benefits

  • Lunch Facilities: Partially Subsidized
  • Festival Bonus: 2 (Yearly)
  • Salary Review: Yearly
  • Mobile bill
  • Provident fund

Workplace

from office

Employment Status

Full Time/Permanent

Job Location

Dhaka, Tejgaon

Company Information

multibrand WORKSHOP ltd.

Others Industries

Address:

340/341 Tejgoan I/A Dhaka

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