Customer Support Executive- Internship

✔ Strong customer handling and communication skills.

✔ Ability to handle customer inquiries, resolve complaints, and provide effective solutions.

✔ Basic knowledge of email, live chat, and Customer Relationship Management (CRM) tools.

✔ Patient, professional, and customer-focused attitude.

✔ Ability to maintain accurate records and follow up with customers.

✔ Willingness to learn, adapt, and collaborate with team members.

Internship Details

✔ Office Time: 9:30 AM – 6:30 PM

✔ Internship Duration: 3 months

✔ Weekly Holiday: 1 day

✔ Career Opportunity: Opportunity for permanent employment upon successful completion of the internship, based on performance and company requirements.

✔ Respond to customer inquiries through phone calls, emails, and live chat.

✔ Assist customers with account-related concerns and service issues.

✔ Provide accurate information and timely support to ensure a positive customer experience.

✔ Maintain customer records and update databases with relevant information.

✔ Escalate complex issues to the appropriate team for resolution.

✔ Follow up with customers to confirm issue resolution and ensure satisfaction.