Customer Service Officer - Technical

• Age: 23–30 years.

• Must be willing to make frequent visits to farms within the assigned territory.

We are seeking enthusiastic and energetic fresh graduates who are interested in building a career in the livestock sector. Candidates with 1–2 years of relevant professional experience are also encouraged to apply.

Key Responsibilities

• Visit poultry, cattle, and fish farms to provide practical guidance on feeding practices, farm housing, and vaccination schedules.

• Address farmers' queries and assist them in identifying and resolving farm-related challenges.

• Support farmers in conducting basic farm health assessments under the supervision of the relevant authority.

• Communicate farmers' feedback and field-level insights to the Sales, Production, and Quality teams.

• Identify market gaps and emerging business opportunities through regular farm visits and share relevant findings with the Sales team.

• Recommend product and quality improvement initiatives to the Head of Technical Services based on market research and field-level data.

• Organize and conduct Uthan Boithok (farmer meetings) in accordance with the approved schedule and plan.