Customer Service Officer – Technical

 

Experience Requirements

Energetic fresh graduates who are interested in building a career in the livestock sector are encouraged to apply. Candidates with 1–2 years of relevant experience are also welcome.

Key Responsibilities

• Visit poultry, cattle, and fish farms to provide practical guidance on feeding practices, farm housing, and vaccination.

• Address farmers' queries and assist them in resolving farm-related challenges.

• Support basic farm health assessments under the supervision and guidance of senior personnel.

• Communicate farmer feedback and field insights to the Sales, Production, and Quality teams.

• Identify market gaps and potential business opportunities through farm visits and recommend them to the Sales team.

• Suggest product and quality improvement initiatives to the Head of Technical Services based on market insights and field data.

• Organize and conduct Uthan Boithok (farmer meetings) according to the approved plan.