Requirements
Additional Requirements
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Age: 28–35 years.
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Strong understanding of customer needs with excellent communication skills in both Bangla and English.
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Ability to multitask effectively with sound time management.
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Proven cash handling experience and relevant on-the-job training.
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Proficient in basic math and computer operations.
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High standards of accuracy, efficiency, and accountability.
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Professional behavior, good mannerism, and strong customer service orientation.
Responsibilities & Context
Citizens Bank PLC, a new generation commercial bank dedicated to delivering innovative, customer-friendly financial solutions, is seeking smart and capable individuals to join its winning team as Trainee Cash Officer / Cash Officer. The role involves providing efficient customer service, ensuring accuracy in financial transactions, maintaining cash operations, and adhering to banking regulations and security protocols.
Key Responsibilities:
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Process deposits, withdrawals, payments, and resolve customer inquiries or account discrepancies.
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Promote the bank’s products and services to clients.
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Record, track, and maintain accurate transaction and customer data.
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Balance cash drawers, reconcile discrepancies, and manage vault operations.
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Handle currency, transactions, and confidential information securely.
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Operate banking software for transaction tracking and reporting.
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Comply with BACH, BEFTN, RTGS, AML, and other regulatory requirements.
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Maintain cash-related registers, prepare CTR/STR reports, and manage locker services.
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Uphold professional conduct and a well-organized workspace.
Compensation & Other Benefits
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Salary Review: Half Yearly
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Lunch Facilities: Partially subsidize
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Festival Bonus: 1
Other Benefits
As per bank policy.
Work Place
Work from Office
Employment Status
Type:
Full Time/Permanent
Job Location
Anywhere in Bangladesh
