Call Centre Executive

 

• Suitable for entry-level opportunities in large, modern insurance companies.

• 1–3 years of experience in customer service or call centre operations is preferred but not mandatory.

• Strong active-listening skills and patience in understanding customer concerns.

• Ability to handle complaints professionally and resolve issues calmly.

• Basic typing skills and familiarity with everyday computer applications.

• Proficiency in Microsoft Word and Excel.

• Accuracy in recording call details and maintaining customer records.

• Ability to manage dissatisfied customers with patience and professionalism.

• Capable of working efficiently under pressure and handling high call volumes.

• Commitment to maintaining the confidentiality and security of customers’ personal and financial information.

 

 

Meghna Life Insurance PLC, a prominent life insurance provider in Bangladesh, is seeking a skilled and experienced Call Centre Executive with a sound understanding of call centre operations. The company aims to strengthen its business operations by recruiting energetic, motivated, and talented individuals for this position.