TechSoldier BPO

Oversee the full recruitment lifecycle—from job posting and candidate sourcing to screening, interviewing, and final selection. Specialize in hiring for night-shift BPO, call center, sales, customer support, and back-office roles. Manage job advertisements across platforms like Bdjobs, LinkedIn, and Facebook. Perform initial phone screenings and coordinate interviews with shortlisted applicants. Conduct HR interviews and assist leadership with final candidate selection. Maintain comprehensive employee records, personnel files, attendance, and leave logs. Draft and issue official employment documents, including offer letters, appointment letters, and joining kits. Facilitate onboarding, orientation, and induction programs for new hires. Track attendance, punctuality, overall performance, and adherence to workplace discipline. Resolve employee concerns, grievances, and daily HR matters professionally. Partner with team leaders and management on workforce planning and staffing needs. Keep recruitment trackers, HR databases, and administrative reports up to date. Drive employee engagement activities to foster a positive company culture. Ensure company policies and compliance standards are communicated and practiced. Support performance evaluations, disciplinary processes, and retention strategies. Handle general HR and administrative tasks as assigned by management.