Case Worker- Humanitarian Crisis Response
Islamic Relief Bangladesh
PSEA, Safeguarding & Community Awareness – 60%
Conduct culturally sensitive awareness sessions on GBV, child protection, gender equality, SRHR, and other protection-related issues.
Regularly review and update referral pathways to ensure timely access to appropriate services.
Establish and strengthen Community-Based Protection Committees to identify and respond to protection concerns within FDMN communities.
Conduct training sessions and regular meetings to enhance committee members’ understanding of protection issues and response mechanisms.
Facilitate community consultations to identify protection risks and develop appropriate mitigation measures.
Support training for community volunteers and program participants on protection principles, safeguarding, SRHR, GBV, and Psychological First Aid (PFA).
Verify eligible rightsholders before conducting project activities.
Maintain Safe Spaces, Community Centres, and Women-Friendly Spaces (WFS) within target locations.
Organize recreational and supportive activities for women and girls in safe spaces.
Facilitate capacity-building sessions for men and boys on gender equality, gender stereotypes, GBV prevention and response, survivor-centred approaches, and referral mechanisms.
Conduct awareness sessions on GBV prevention, child protection, PSS, SRHR, and community-based protection.
Distribute IEC and SBCC materials to support community awareness activities.
Assist in developing training modules and materials for community engagement and capacity-building initiatives.
Facilitate livelihood and life-enhancement activities for female beneficiaries at camp level.
Ensure safeguarding standards are consistently applied to protect project participants and staff.
Promote a safe, inclusive, and gender-responsive working environment.
Support female volunteers and persons with disabilities in achieving project objectives.
Mentor and guide volunteers to improve performance, accountability, and service quality.
Identify volunteers’ training and development needs and coordinate with project management to address capacity gaps.
Support the delivery of capacity-building sessions for volunteers.
Conduct household visits and support volunteers in identifying GBV cases and other protection concerns.
Monitoring, Evaluation & Knowledge Management – 15%
Monitor the effectiveness of referral systems and protection services.
Participate in team meetings to share field-level findings, knowledge, and recommendations for program improvement.
Support research, data collection, monitoring, and impact assessments in accordance with the MEAL framework.
Support the effective implementation and regular monitoring of the Complaint and Feedback Response Mechanism (CFRM).
Assist in conducting Kobo surveys, demographic assessments, baseline and endline surveys, and gender-related data analysis.
Financial Management – 10%
Ensure timely and compliant payments to volunteers and casual workers in accordance with Islamic Relief guidelines.
Support financial transactions related to cash assistance and other project activities.
Maintain financial documentation, including bills, vouchers, purchase requisitions, money requisitions, and cash advance records.
Ensure financial records and reporting comply with organizational requirements.
Reporting & Documentation – 10%
Support the documentation and reporting of project activities, including training sessions, awareness campaigns, and community interventions.
Prepare and submit regular weekly, monthly, and quarterly progress updates to project management.
Maintain proper records of referrals and prepare daily, weekly, and monthly referral reports.
Document case stories, field experiences, best practices, and lessons learned.
Other Responsibilities – 5%
Participate in seasonal humanitarian programs such as Ramadan, Qurbani, Winterization, and similar initiatives.
Support measures to ensure the safety and security of project staff, volunteers, and participants.
Travel regularly to remote and field-level project locations as required.
Comply with Islamic Relief’s Child Protection, PSEA, Safeguarding, and other relevant organizational policies.