Education

• Bachelor/Honors, Computer Engineering (CSE)

Experience

• 3 Year

Additional Requirements

Zara Zaman Technology Ltd is one of the fastest growing Technology providers in Bangladesh. We are seeking a dynamic and energetic engineer to join our Enterprise Solutions team. This role involves provide support to end user with 7x24 basis both onsite and remotely with level-1 and level-2 including monitoring database health, troubleshooting technical issues, managing data backups, and assisting development and business teams with database-related support. The engineer ensures that databases run efficiently, Data security, and any disruptions are resolved promptly.A Database Support Engineer is responsible for maintaining, supporting, and optimizing database systems to ensure high availability, performance, and security. This role involves monitoring database health, troubleshooting technical issues, managing data backups, and assisting development and business teams with database-related support. The engineer ensures that databases run efficiently, data is secure, and any disruptions are resolved promptly.

Key Responsibilities:

• Provide support to Customer with 7x24 basis both onsite and remotely
• Provides a high level of customer satisfaction through the effective delivery of technical onsite support and installations.
• This will include break-fix tasks, hardware product and software installations, site planning, problem escalation and managing installations
• Installation, configuration, patching, up-gradation, migration, troubleshooting and maintenance of database (Oracle, MS SQL, PostgreSQL, MYSQL etc.)
• Install and troubleshoot Oracle Database Software on Unix/Linux/Windows platform.
• Install and troubleshoot any Database Software on Unix/Linux/Windows platform.
• Provide Level 1 and Level 2 support for database incidents and service requests.
• Troubleshoot and resolve database-related issues, including connectivity, query performance, and data integrity problems.
• Monitor database performance, implement changes and apply new patches and versions when required.
• Very Good understanding database High Availability (HA) and database replication.
• Installation, configuration and maintenance of Oracle Real Application Cluster (19c, 12c) and DR solutions.
• Installation, troubleshoot and monitor Oracle ACTIVE DATA GUARD.
• Implementation and troubleshooting of database backup and recovery related issues.
• Plan Disaster Recovery procedure and Recover database in case of disaster.
• Sound knowledge in System, Storage and Network.
• Tune all database instance components including SQL and PL/SQL code.
• Installation administration and monitoring through OEM 13c for taking correct actions to keep system effective.
• Very good knowledge in database backup recovery and system administration.
• Analyze query and provide necessary suggestion for database performance optimization.
• Perform proactive R&D on new tools or monitoring features for scaling database performance.
• Configure proper database auditing as per guidelines of different regulatory like ICT Security, ICCD, Bangladesh Bank, ISO-27001, PCI-DSS etc.
• Any other work / responsibility as and when assigned by the supervisor or Management of the organization.

• T/A
• Mobile bill
• Tour allowance
• Salary Review: Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 2

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka