| Published: | Oct 13, 2025 | Vacancy: | 5 | Gender: | Female |
| Age: | 18 years to 30 years | Career Level: | Entry Level | Experience: | 2 Year |
| Salary: | Negotiable | Location: | Dhaka, Banani |
Education
Experience
Additional Requirements
Education: A Bachelor’s degree is preferred; however, candidates with an HSC or Diploma and relevant experience are welcome to apply.
At least 2 years of experience in sales or customer support, ideally in eCommerce, electronics, or consumer products.
Excellent communication and persuasive skills in Bangla; basic knowledge of English is an advantage.
Familiarity with handling customer interactions via social media messaging, WhatsApp, and web-based CRM platforms.
Ability to manage multiple tasks efficiently in a fast-paced work setting.
Must be well-organized, reliable, and focused on delivering a positive customer experience.
Skills
Position Overview:
We are looking for an enthusiastic and skilled Sales & Customer Support Executive to manage incoming customer inquiries, convert leads into sales, and ensure exceptional after-sales support. This role involves direct communication with customers via platforms like Facebook Messenger, WhatsApp, live chat, and phone, helping them through the buying process and maintaining accurate records of all interactions.
Primary Responsibilities:
Engage with prospective customers through Messenger, WhatsApp, website chat, and phone calls.
Address inquiries, highlight product features, and effectively convert interest into sales.
Conduct timely follow-ups with leads to drive successful sales conversions.
Confirm customer orders, input data into the system, and coordinate deliveries with the logistics team.
Keep well-organized records of all communications and sales activities.
Collaborate with digital marketing and field sales teams to ensure seamless operations.
Provide basic support after the sale, resolving customer issues promptly and professionally.
Other Benefits
Be part of a globally recognized brand (Torayvino – Japan).
Work within a collaborative and supportive team environment.
Clear career progression with structured growth opportunities.
Earn competitive sales commissions and performance-based bonuses.
Enjoy subsidized meals and a range of in-house employee perks.
Work from Office
Type: Full Time/Permanent
Dhaka, Banani
Address: Flat # 3-B, House # 13, Road # 04, Banani DOHS, Dhaka-1213, Bangladesh
Business Type : Others Industries
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