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Tritech Building Services Ltd
Jr. Executive – Technical Assistant Center
Application Deadline: Nov 15, 2024
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Summary
Published: Oct 01, 2024 Vacancy: 2 Gender: Female
Age: No Age Limit Career Level: Entry Level Experience: N/A
Salary: Tk. 16000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors, in any discipline

Experience


  • Freshers Can Also Apply! 🌟

Additional Requirements


  • Should be smart and well-groomed with pleasant personality.
  • Good command in computer application
  • Have excellent oral and written communication skills in English.
  • Be self-motivated, extroverted, tactful, organized, results-oriented, and goal-oriented.
  • Exhibit personal traits such as honesty, politeness, patience, self-drive, responsibility, punctuality, leadership qualities, technical enthusiasm, self-learning ability, and tolerance for different opinions.

Responsibilities & Context

1. Inbound & Outbound Call Management:
- Efficiently handle all incoming queries, ensuring that client concerns are addressed promptly.
- Make proactive outbound calls to reach new potentials or when necessary, such as for follow-ups or to provide additional information.
- Maintain clear records of all leads, noting details of inquiries, comments, and complaints, as well as actions taken.
2. Meeting Scheduling:
- Coordinate with various departments to set up client meetings, ensuring that all parties are informed and prepared.
- Oversee the management of a digital calendar, keeping track of recurring meetings, special client requests, and any rescheduling needs.
3. Social Media Page Management for Customer Support:
- Monitor company's social media channels daily, addressing customer queries, feedback, and concerns in a timely and professional manner.
- Work in collaboration with the marketing department to ensure consistent brand voice and messaging.
4. Online Customer Interaction Management:
- Monitor and respond to customer interactions on all online touchpoints, such as website chat, email, and specialized platforms.
- Maintain an up-to-date database of customer interactions, ensuring that feedback is documented and shared with relevant departments for continuous improvement.



Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Dhaka

Read Before Apply

Please email your CV with a recent passport-size photo to the following address, mentioning the position in the subject of the email: E-mail: "[email protected]"

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Company Information
Company Name: Tritech Building Services Ltd

Address: JCX Business Tower, Plot - 1136/A, Japan Street, Block - I, Bashundhara R/A, Dhaka 1229


Business Type:

Tritech Building Services Ltd. was established in 2003 by a group of young professionals dedicated to assignments in air conditioning. The main objective of the company is to provide engineering solutions in the field of HVAC (Heating, Ventilation and Air-conditioning). Tritech is the largest HVAC provider in Bangladesh, as it offers 360 HVAC products & solutions.

Tritech provides all types of HVAC consultancy, design, supply, and installation supports to the customers. High-quality products are imported from renowned manufacturers to fulfil the need for project owners and technical people like architects, developers, builders, and consultants. A group of experienced engineers and skilled technicians are at the service disposal of the clients all the time.

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