Naria Holidays Logo

Naria Holidays

Head of Tour Operations

Application Deadline: Dec 20, 2025
Summary
Published: Nov 24, 2025 Vacancy: Not Specified Gender: No Preference
Age: Not Specified Career Level: GM / CEO / Country Head / President Experience: 8 Year
Salary: Negotiable Location: Dhaka, Paltan
Requirements

Education


  • Bachelor/Honors
  • Bachelor/Honors, in Tourism

Experience


  • 8 Year

Additional Requirements

  • In-depth knowledge of destinations, cultures, landmarks, and current travel trends

  • Excellent communication skills in both English and Bangla

  • Strong leadership, organizational, and crisis management abilities

  • Ability to multitask, stay calm under pressure, and manage diverse groups effectively

  • Friendly, outgoing personality with a genuine passion for travel

  • Demonstrated cultural awareness and sensitivity when interacting with clients and partners


Responsibilities & Context

About Naria Holidays

Naria Holidays is one of Bangladesh's most trusted and renowned travel agencies, delivering exceptional domestic and international travel experiences. From cultural getaways and adventure tours to fully customized holiday packages, we curate memorable journeys tailored to our clients’ preferences.

We are looking for a dynamic and experienced Head of Tour Operations to lead, manage, and elevate our tour division. The ideal candidate will excel in tour planning, execution, and group leadership—ensuring each trip runs smoothly, safely, and delivers an unforgettable experience.


Responsibilities & Context

Tour Planning & Package Development

  • Design comprehensive itineraries for domestic and international travel packages

  • Develop competitive package pricing, inclusions, and promotional content

  • Coordinate with hotels, transportation providers, local guides, and partners

  • Ensure packages meet market demands and deliver exceptional value

Tour Leadership & On-Ground Operations

  • Lead tour groups with engaging commentary, cultural knowledge, and confidence

  • Ensure flawless execution of logistics including transport, accommodation, and activities

  • Maintain traveler safety, comfort, and satisfaction

  • Handle emergencies and unexpected situations with professionalism

Client Service & Experience Management

  • Provide excellent support to travelers before, during, and after the tour

  • Build rapport with clients and maintain a positive group environment

  • Manage group dynamics and promptly resolve concerns

  • Gather post-tour feedback and prepare evaluation reports

Vendor & Partner Management

  • Build and maintain strong relationships with hotels, transport companies, guides, and activity partners

  • Negotiate pricing, service standards, and partnership agreements

Operational Strategy & Improvements

  • Monitor tour budgets, logistics efficiency, and cost control

  • Conduct market research to introduce new tour concepts

  • Recommend improvements to enhance tour quality and customer experience


Compensation & Other Benefits
  • Mobile bill
  • Salary Review: Yearly
  • Lunch Facilities: Full subsidize
  • Festival Bonus: 2

Other Benefits


As per company policy.

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Paltan

Read Before Apply

  • Only candidates with relevant tour operations experience will be considered.

  • Only shortlisted applicants will be contacted for interviews.


Apply Procedure

Email Your CV

Please send your CV to:

📧 [email protected]

Subject Line: Head of Tour Operations Application – Naria Holidays

Company Information
Company Name: Naria Holidays

Address: Dhaka66/1, VIP Road, Naya Paltan, Dhaka-1000, Bangladesh.


Business Type : Airline/ Travel/ Tourism

সতর্কীকরণ-বিজ্ঞপ্তি

এই চাকরির বিজ্ঞাপনে প্রদত্ত তথ্যের ভিত্তিতে যদি বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ দাবি করে, অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য প্রদান করে, তবে অনুগ্রহ করে অবিলম্বে আমাদেরকে জানান অথবা সংশ্লিষ্ট জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য BDJobs Live কাউকে কোন ব্যক্তিগত বা প্রতিষ্ঠানকে অর্থ প্রদান করতে উৎসাহিত করে না। কোন ধরনের অর্থ লেনদেনের দায় BDJobs Live বহন করবে না।