Published: | Aug 14, 2025 | Vacancy: | 3 | Gender: | Male |
Age: | 20 years to 30 years | Career Level: | Entry Level , Mid Level | Experience: | 3 Year |
Salary: | Tk. 15000 - 18000 (Monthly) | Location: | Dhaka |
Education
Experience
Welcome and check in arriving guests in a friendly and professional manner.
Explain hotel policies and procedures during the check-in process.
Answer incoming phone calls and direct them to the appropriate departments or individuals.
Provide guests with relevant information about room rates, hotel amenities, and operating hours.
Handle room bookings, confirmations, modifications, and cancellations as needed.
Ensure guests are assigned suitable accommodations based on their reservations.
Address guest inquiries and provide helpful and accurate responses.
Receive and respond to guest requests, forwarding them to the proper personnel or departments.
Confirm and process guests’ payment methods during check-in and check-out.
Distribute room keys and provide directions to guests' rooms.
Maintain accurate records of room assignments, charges, and guest details.
Deliver messages and communications to guests promptly.
Collect mail, parcels, and documents on behalf of guests.
Manage guest inquiries both face-to-face and over the phone.
Share recommendations on nearby attractions, restaurants, and local services.
Regularly coordinate with housekeeping to ensure room readiness and cleanliness.
Prepare incident reports, activity logs, and other documentation as required by management.
Schedule and reserve meeting or conference rooms for guests or internal use.
Support administrative and clerical duties when necessary.
Maintain a consistently positive, courteous, and professional demeanor.
Assist guests with internet and Wi-Fi access when needed.
Review and explain all charges and payments with guests during check-in and check-out.
Notify housekeeping when rooms are vacated and ready for cleaning.
Monitor and document guest visitors for security purposes.
Enforce hotel policies and ensure guests comply with rules and guidelines.
Report any guest misconduct or suspicious activity to management.
Alert emergency services and management in case of urgent situations.
Keep the front desk and reception area neat, organized, and welcoming.
Other Benefits
Work from Office
Type: Full Time/Permanent
Dhaka
Address: Rahmania International Complex, 28/1/C, Toyenbee Circular Road, Motijheel, Dhaka-1000.
Business Type : Agro based Industry
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