Education

• Higher Secondary
• Diploma
• Bachelor/Honors

Experience

• 2 Year

Skills

• Client Communication
• Client Management
• CRM (Customer Relationship Management)
• Good presentation skill
• IT Business Development
• Leadership and teamwork
• Problem Solving

Client Communication (Phone-based):

• Engage professionally and courteously with both prospective and existing clients via phone calls.

• Effectively communicate the company’s offerings, aiming to persuade and inform.

• Understand client requirements and deliver precise information to spark interest in our services.

• Schedule meetings through proactive follow-ups and persuasive communication.

Client Meetings (In-Person):

• Conduct client visits at their offices or host them at the company premises.

• Present service offerings clearly, gather client needs, and nurture trust-driven relationships.

• Negotiate and encourage clients to commit to company services or projects.

• Maintain a polished, confident, and professional appearance during all interactions.

Business Development & Project Acquisition:

• Identify and pursue new business opportunities through outreach and networking.

• Convert leads into lasting client partnerships.

• Diligently follow up with prospects until deals are finalized.

• Collaborate with the sales and management teams to craft compelling proposals and secure agreements.

Client Relationship Management & After-Sales Support:

• Foster and sustain strong, long-term client relationships.

• Deliver post-sale support to ensure a high level of client satisfaction.

• Address and resolve service-related concerns; escalate complex issues when necessary.

• Keep client databases or CRM systems consistently updated with communication records and meeting summaries.

Team Coordination & Reporting:

• Work closely with internal teams across sales, technical, and marketing departments to meet client needs.

• Submit regular (daily/weekly) reports detailing client interactions, meeting outcomes, and project progress.

• Meet individual and team performance targets set by management.

• Undertake additional duties as assigned to ensure smooth and effective client servicing.

Special Requirements (For Female Client Relation Officers):

• Must be available to join starting 1st September.

• Expected to adhere to corporate formal dress code (e.g., formal shirt/top, pants/skirt, blazer, formal shoes).

• Salary Review: Half Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 1

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka, Mirpur