Eastern Bank PLC. Logo

Eastern Bank PLC.

Customer Service Officer (Teller)

Application Deadline: Nov 16, 2025
Summary
Published: Nov 08, 2025 Vacancy: Not Specified Gender: No Preference
Age: Not Specified Career Level: Experience: 1 Year
Salary: Tk. 36000 (Monthly) Location: Anywhere in Bangladesh
Requirements

Education


  • Bachelor/Honors

Experience


  • 1 Year

Additional Requirements

  • 1–2 years of experience in a similar role at a reputable bank (optional).

  • Willing to work at any location within Bangladesh.

  • Strong communication skills and ability to work independently.

  • Eager to quickly and thoroughly learn about products and services.

  • Positive attitude with a commitment to comply with Bangladesh Bank policies, AML regulations, and anti-money laundering directives.


Responsibilities & Context

  • Accurately handle cash receipts and payments at the counter, ensuring correct denominations.

  • Promptly and precisely record cash transactions in the core banking system.

  • Follow note sorting procedures, AML policies, and relevant regulatory guidelines.

  • Support cash and vault management, including balancing tills, sorting notes, and verifying reports.

  • Meet bank-set financial targets, including deposits, loans, cards, and new accounts.

  • Oversee ATM booth operations, including cash loading, unloading, and reconciliation.

  • Hold the vault key in the absence of the Cash In-Charge.

  • Ensure high customer satisfaction by delivering excellent service at the cash counter.

  • Maintain sufficient stock of forms, brochures, and other materials in the cash area.

  • Accurately display information on counterfeit note warnings, deposit, and exchange rates.

  • Manage customer queues, uphold security, and maintain cleanliness in the cash area.

  • Safeguard the confidentiality of all customer and bank information.


Compensation & Other Benefits
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Other Benefits


  • During the probation period (minimum 6 months), the monthly gross salary will be BDT 36,000.

  • Upon successful completion of the probation period, the monthly salary will increase to BDT 45,000.

  • Additional benefits will be provided in accordance with EBL’s People Management Policy.


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Anywhere in Bangladesh

Read Before Apply

If you are ready for a challenging and rewarding career, please visit www.ebl.com.bd/career and submit your application by Sunday, November 16, 2025. Candidates will be evaluated strictly based on merit, experience, and performance. Only shortlisted candidates will be contacted, and any attempt at persuasion will lead to disqualification. EBL reserves the right to accept or reject any application without providing a reason.

Application link: https://ebl.bdjobs.com/JobDetailNew.asp?W1oVq=HHID

Company Information
Company Name: Eastern Bank PLC.

Address: 100 Gulshan Avenue, Dhaka-1212 Bangladesh


Business Type : Bank/Non-Bank Fin. Institution

Website Link : ebl.com.bd
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