| Published: | Oct 27, 2025 | Vacancy: | Not Specified | Gender: | Female |
| Age: | 25 years to 30 years | Career Level: | Entry Level | Experience: | 1 Year to 3 Year |
| Salary: | Negotiable | Location: | Dhaka |
Education
Experience
Additional Requirements
Age: 25 to 30 years
Minimum 1–3 years of customer service experience, preferably in education or consultancy.
Proficient in Microsoft Office.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks efficiently.
Proficiency in English is required.
Basic knowledge of IELTS, PTE, and TOEFL is a plus.
Skills
Study Universe is a trusted education and migration consultancy, and an IDP-authorized premium IELTS exam venue and registration partner. We provide end-to-end student visa and migration services and are official registration partners for PTE, TOEFL, and GRE. With a strong presence in Bangladesh, Pakistan, and Australia, Study Universe supports students aspiring to study abroad with comprehensive guidance and services.
We are looking for a dedicated and motivated female Customer Service Executive to join our team. You will serve as the first point of contact for prospective students and clients, assisting them with inquiries regarding IELTS, PTE, TOEFL registration, courses, and visa/migration processes.
Respond to customer inquiries via email, phone, live chat, and social media in a timely and professional manner.
Assist students with exam registrations for IELTS, PTE, and TOEFL.
Provide detailed information on Study Universe services, including visa, migration assistance, and language courses.
Guide students through enrollment processes for IELTS and PTE preparation courses.
Maintain accurate client records in the customer management system.
Coordinate with operations and academic teams to ensure smooth service delivery.
Ensure high customer satisfaction by providing accurate and timely solutions.
Stay updated on latest exam dates, procedures, and policies.
Other Benefits
Professional growth and development opportunities to enhance your skills and career.
Friendly and supportive work environment that fosters collaboration and learning.
Work from Office
Type: Full Time/Permanent
Dhaka
Interested candidates are requested to submit their CV and cover letter to [email protected] by November 25, 2025.
Important Notes:
Please mention the position title in the email subject line.
Do not apply if you do not have experience in the relevant field.
Address: 137, Novel House (Level 3), Shantinagar, Dhaka, Bangladesh
Business Type : Airline/ Travel/ Tourism
এই চাকরির বিজ্ঞাপনে প্রদত্ত তথ্যের ভিত্তিতে যদি বিজ্ঞাপন দাতা প্রতিষ্ঠান আপনার কাছ থেকে কোন অর্থ দাবি করে, অথবা কোন ধরনের ভুল বা বিভ্রান্তিকর তথ্য প্রদান করে, তবে অনুগ্রহ করে অবিলম্বে আমাদেরকে জানান অথবা সংশ্লিষ্ট জবটি রিপোর্ট করুন। চাকরি পাওয়ার জন্য BDJobs Live কাউকে কোন ব্যক্তিগত বা প্রতিষ্ঠানকে অর্থ প্রদান করতে উৎসাহিত করে না। কোন ধরনের অর্থ লেনদেনের দায় BDJobs Live বহন করবে না।