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Bongo Holiday

Customer Service Executive

Application Deadline: Aug 21, 2025
Summary
Published: Jul 24, 2025 Vacancy: 7 Gender: No Preference
Age: 18 years to 50 years Career Level: Experienced Professional Experience: 1 Year
Salary: Tk. 12000 - 15000 (Monthly) Location: Dhaka
Requirements

Education


  • Higher Secondary
  • Bachelor/Honors, Bachelor of Business Administration (BBA)
  • Bachelor/Honors, Bachelor of Science (BSc)
  • Bachelor/Honors

Experience


  • 1 Year

Additional Requirements

Candidate Requirements:

  • Age between 18 to 50 years

  • Freshers are welcome and encouraged to apply

  • Must be presentable, smart, well-groomed, and well-mannered

  • Positive attitude with a strong drive to meet monthly sales targets

  • Willingness to take on challenges to achieve goals

  • Excellent communication skills in both Bengali and English (written and spoken)

  • Self-motivated, dynamic, and confident personality

  • Proficient in basic computer operations

  • Polished speaking style with a pleasant tone and clear articulation

  • Presentable, cheerful, and attractive personality; comfortable speaking in front of the camera

  • Strong communication, analytical thinking, planning, and presentation abilities

  • Experience in dealing with both individual and corporate clients (preferred)

  • Ability to work effectively under pressure and meet deadlines


Responsibilities & Context

Key Responsibilities:

  • Outbound Communication: Make proactive outbound calls to prospective customers and diligently follow up on sales leads to drive customer acquisition and retention.

  • Inbound Support: Handle inbound customer calls with professionalism, providing accurate and timely information about products and services.

  • Social Media Engagement: Manage and respond to customer inquiries via social media and messaging platforms such as Messenger and WhatsApp, ensuring a consistent and positive brand experience.

  • CRM Management: Maintain comprehensive and up-to-date records of all calls, messages, and customer interactions in the customer relationship management (CRM) system.

  • Market Monitoring: Track and report on market trends and customer feedback to support business strategy and product development initiatives.


Compensation & Other Benefits
  • Mobile bill
  • Tour allowance
  • Performance bonus
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 1

Other Benefits


Employee Benefits:

  • Mobile bill allowance

  • Performance-based bonuses

  • Sales commission opportunities

  • Complimentary tea and snacks provided at the office

  • Free tours (both domestic and international)


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Job Location

Dhaka

Company Information
Company Name: Bongo Holiday

Address: Dhaka(panthapath)


Business Type : Logistics/ Transportation

Website Link :
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