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1000FiX Services Ltd!
Center In-Charge - After Sales Service
Application Deadline: Oct 30, 2024
Summary
Published: Sep 15, 2024 Vacancy: 2 Gender: Male
Age: No Age Limit Career Level: Mid Level Experience: 1 Year to 3 Year
Salary: N/A Location: Anywhere in Bangladesh
Requirements

Education


  • Bachelor/Honors, in any subjects

Experience


  • 1 Year to 3 Year

Additional Requirements


• Good communication skills, both verbal and written with good presentation skills.

• Competency in Microsoft applications including Word, Excel, PowerPoint, and Outlook.

• Good Analytical and Organizing Skills.

• Good Planning and Decision-Making Skills.

• Strong people management skills.

• Demonstrate a strong sense of ownership and dedication to responsibilities.

 

Responsibilities & Context

• This position will supervise a team and manage overall customer care center activities of a respective region.

• Center In-Charge is overall responsible for ensuring customer satisfaction by providing reliable, prompt, and friendly service.

• Coordinate with all center functions (Executive, Technical Engineer, Accounts, Inventory and Logistics, etc.) and report to regions and head office.

• Must be KPI driven.

• Sales & revenue target-oriented.

• Should have knowledge in After Sales Service Operations (Laptop, Desktop, Printer, Scanner, and IT Security Product).

• Excellent relationship management with dealer and local sales team.

• A passionate salesperson to sell IT products and accessories items.

• Motivate the customer with positive review to convert the interest into sales.

• Target-oriented and punctuality are a must requirement in the workplace.

• Expert in reporting through MS Excel, PowerPoint, etc.

• Should be fluent in understanding and executing ERP systems.

• Achieve sales targets set by the management and prepare periodic reports accordingly.

• Coordinate with the service department to provide smooth and quality services.

• Research and recommend new opportunities, and service improvements with proper forecasting.

 


Compensation & Other Benefits
  • Salary Review: Yearly
  • Lunch Facilities: Partially subsidize
  • Festival Bonus: 2

Work Place

Work from Office

Employment Status

Shift: Day Shift

Job Location

Anywhere in Bangladesh

Company Information
Company Name: 1000FiX Services Ltd!

Address: 586/1(4th Floor), Begum Rokeya Sarani, Shewrapara, Mirpur, Dhaka-1216


Business Type:

1000FiX Services Ltd. proudly holds its position as the top and best after-sales service provider in Bangladesh, excelling in catering to the diverse needs of the ever-evolving tech landscape. Since our establishment in August 2017, we have consistently striven to deliver the most exceptional service and support for computer devices, electronics, and home appliances. Our unwavering commitment to excellence shines through in every aspect of our operations, with highly trained engineers ensuring top-notch service centers are strategically located throughout the country.

At 1000FiX Services Ltd, we are committed to providing our customers with the best possible service and support. We understand that when your computer devices or appliances are in trouble, it can be a stressful and inconvenient experience. That’s why we strive to make the repair process as smooth and hassle-free as possible with competitive pricing and fast turnaround times, so you can get back to using your device as soon as possible.

সতর্কীকরণ-বিজ্ঞপ্তি

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