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Intellexis

Associate/Sr. Associate, Client Experience

Application Deadline: Jan 09, 2026
Summary
Published: Nov 25, 2025 Vacancy: 3 Gender: Any
Age: Not Specified Career Level: Entry Level Experience: Fresh to 2 Year
Salary: Tk. 30000 - 40000 (Monthly) Location: Dhaka
Requirements

Education


  • Bachelor/Honors, Telecommunications

Experience


  • Fresh to 2 Year , Freshers Can Also Apply! 🌟

Additional Requirements

Qualifications

  • Excellent English communication and active listening skills

  • Strong analytical, quality management, and problem-solving abilities

  • Proficiency in Microsoft Office and data management tools

  • High typing speed and accuracy

  • Independent performer and team player

  • Strong client service orientation and cross-cultural awareness

  • Ability to work under pressure and meet deadlines

Curiosity and eagerness to learn


Educational Requirements

  • Bachelor’s degree from a reputed university with a minimum CGPA of 3.00 or above
  • Combined CGPA of 9.00 or above in SSC/O-Level & HSC/A-Level

Experience Requirements

  • Fresh graduates and professionals with up to 3 years of experience are encouraged to apply

  • Experience in BPO/KPO/ITES or U.S. Property Preservation & Construction industries will be an advantage


Responsibilities & Context

Key Responsibilities:

  • Achieve Excellence: Meet and surpass defined performance targets, driving success for both you and the company.

  • Client Relationship Management: Maintain and enhance relationships with clients, acting as the primary point of contact for communications.

  • Policy Compliance: Ensure all activities are in compliance with company policies, maintaining our standards of integrity and quality.

  • Strategic Implementation: Optimize the implementation of activity plans and strategies, contributing to the overall growth and success of Intellexis.

  • Field Data Analysis and Repair Estimates: Analyzing results from the field to produce precise and actionable repair estimates.

  • Client Portal Management: Organizing and uploading field results to individual client portals with little to no deviation.

  • Continuous Improvement: Identify opportunities for continuous improvement in quality processes and drive initiatives to achieve them.

  • Vendor Quality Management: Evaluate and manage the quality performance of suppliers and vendors.


Compensation & Other Benefits
  • Salary Review: Yearly
  • Festival Bonus: 2

Other Benefits


Benefits

  • Exceptional work culture and environment

  • Facilities for indoor sports & entertainment system

  • Drop-Off Service

  • Two festival bonuses

  • Leave encashment

  • Quarterly performance incentives

  • Gratuity program

  • Long-Term Service Reward Program

  • Maternity and paternity leaves


Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Night Shift

Job Location

Dhaka

Read Before Apply

Timing 6 PM to 3 AM 9 PM to 6 AM (We provide door to door drop off) This is an Evening Shift job. Please proceed with applying only if the working hours suit you.

Company Information
Company Name: Intellexis

Address: Gulshan, Dhaka


Business Type : Business process outsourcing (BPO)

Website Link : intellexisltd.com
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