Education

• Bachelor/Honors, Bachelor of Arts (BA)
• Masters, Master of Arts (MA)

Experience

• 2 Year

Additional Requirements

Ticket Booking & Issuance:

• Reserve and issue domestic and international flight tickets using GDS systems (e.g., Amadeus, Sabre, Galileo).

• Ensure accuracy in fares, taxes, and routing before finalizing bookings.

  Customer Service:

• Assist customers with flight options, pricing, schedules, and special requirements.

• Handle inquiries, changes, cancellations, refunds, and reissuance of tickets.

  GDS & Airline Coordination:

• Operate global distribution systems (GDS) efficiently.

• Liaise with airlines for seat confirmations, fare rules, and schedule changes.

  Documentation & Compliance:

• Ensure all required travel documents (passport, visa, ID) are valid before ticket issuance.

• Maintain accurate records for all bookings and client transactions.

  Fare Calculation & Discounts:

• Calculate fares, issue discounts, and apply promotional offers as per airline rules.

  Payment Handling:

• Process payments through cash, card, or bank transfers and issue proper receipts/invoices.

  Travel Insurance & Add-ons:

• Offer and issue travel insurance, baggage protection, and other ancillary services.

  Problem Resolution:

• Resolve ticketing issues such as overbooking, missed flights, and customer complaints.

  Sales Support:

• Promote airline deals, upsell premium seats or services, and support sales targets.

  Report Generation:

• Prepare daily sales reports, ticket issuance summaries, and reconciliations.

• Salary Review: Half Yearly
• Lunch Facilities: Partially subsidize
• Festival Bonus: 1

Work Place

Work from Office

Employment Status

Type: Full Time/Permanent

Shift: Day Shift

Job Location

Rangpur